Golbbet's Privacy Policy

01 Scope and Applicability

Welcome to Golbbet. This Privacy Policy explains what information we collect about you when you use the Golbbet platform, why we collect it, and how it is managed.

This policy applies to the Golbbet website, mobile application, and all our services. By using the Golbbet platform, you agree to the terms of this Privacy Policy.

We believe privacy is a fundamental right. At Golbbet, every transaction, every game session, and every interaction is handled with complete confidentiality.

02 What Information Is Collected

Golbbet collects two types of information — data you provide directly and data collected automatically.

Information you provide directly

• Full name and date of birth (for age verification).
• Email address and mobile number.
• Residential address.
• National ID or passport number (for KYC verification).
• Payment information (bank account or mobile banking number).
• Messages and complaints submitted to support.

Automatically collected information

• IP address and device information.
• Browser type and version.
• Login timestamps and session data.
• Game activity and betting history.
• Information collected from cookies and tracking technologies.

03 How Information Is Collected

Golbbet collects information in the following ways:

• Registration Form: Information provided at the time of account registration.
• Account verification (KYC): Documents submitted for identity verification.
• Payment Processing: Information collected during deposit and withdrawal transactions.
• Support contact: Messages sent via live chat or email.
• Cookies & Technology: Automatically collected while browsing the website.
• Third-Party Verification: Information obtained from authorized partners for identity verification and fraud prevention.

04 How Information Is Used

Golbbet uses your information only for the following purposes:

05 Who We Share Information With

Golbbet does not sell your data. However, limited information may be shared with trusted third parties where necessary to deliver our services:

• Payment Processor: To process deposits and withdrawals.
• KYC / identity verification partners: To verify age and identity.
• Game Software Provider: Only the minimum information necessary to operate the games.
• Technology & Hosting Partners: For platform operations.
• Law enforcement agencies: At the direction of authorities where required by law.

All third-party partners are required to comply with Golbbet's privacy standards and may only use data for the purposes specified.

06 Cookies and tracking policy

The Golbbet website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience on the site.

Types of cookies we use

• Essential cookies: Required to maintain login sessions and keep the platform running. These cookies cannot be disabled.
• Performance Cookies: Monitors site speed and performance. All data collected is anonymized.
• Functional Cookies: Remembers your preferred language and settings.
• Analytics Cookies: Analyzes how users interact with the site.

You can turn off non-essential cookies at any time through your browser settings. Keep in mind that doing so may affect how certain features work.

07 Data Protection Measures

Golbbet follows the highest industry standards to protect your data. Our security framework includes:

• 256-bit SSL/TLS encryption — applied to all data transmissions.
• AES-256 encryption — for sensitive data stored in our database.
• Two-factor authentication (2FA) — for account access.
• Regular security audits and penetration testing.
• Automated fraud detection system.
• Regular data protection training for all staff.
• 24/7 server monitoring system.

08 Your rights

As a Golbbet member, you have rights over your personal information. Your rights are detailed below:

To exercise any of the above rights, please contact our support team. We will respond within 30 days of receiving your request.

09 Protection of minors

Golbbet strictly prohibits access by anyone under the age of 18. We do not knowingly collect any information from minors.

If you suspect that a minor has created an account, please notify our support team immediately. The account will be suspended right away and any collected data will be deleted.

10 Data Retention Period

Golbbet retains your data only for as long as necessary — no longer. Retention periods vary by data type:

• Account information: For the duration the account is active, and 5 years after closure.
• Transaction records: Typically 7 years, as required by law.
• KYC documents: 5 years after account closure.
• Support conversations: 3 years after last contact.
• Game Logs: 2 years.
• Cookie Information: Depending on the type of cookie, typically between 1 day and 1 year.

11 International data transfers

Golbbet's servers and some partners may be located outside Bangladesh. In such cases, your data may be transferred to and stored in another country.

For international transfers, Golbbet ensures that the destination country has adequate data protection measures in place. Data processing agreements are in place with all international partners.

12 Privacy Policy Updates

Golbbet may update this Privacy Policy from time to time. If significant changes are made, we will notify you by email or through a notice on the platform.

Continued use of the Golbbet platform after any changes have been made will be considered acceptance of the updated policy. The date of the most recent update will always be shown at the top of this page.

13 Privacy Contact

For any questions, requests, or complaints regarding our Privacy Policy, please contact us:

• Email: [email protected]
• General support: [email protected]
• Live chat: available once you are logged in to the platform.
• Response time: within 30 days.

For more details, visit our Terms and Conditions and FAQ View the page.